MasOrder vs Owner.com: A Flat $99 Online Ordering Alternative for Restaurants
Owner.com is one of the best-known names in restaurant direct ordering. Here is an honest look at who each platform fits, what each costs, and how the features compare.
The short version
Owner.com is one of the best-known direct-ordering platforms for restaurants. MasOrder is a smaller alternative built around one idea: a single flat price. If you run an independent restaurant and want branded online ordering, rewards, email marketing and a kitchen tablet without a pricey subscription, this comparison is for you.
We are MasOrder, so we are biased. To keep this useful, we stick to what each company says on its own site, and where we cannot verify something we tell you to check their current pricing.
Who each one is for
- run an independent restaurant or food truck and want one predictable bill
- want direct ordering, rewards, email marketing and a kitchen tablet in one plan
- like starting without risk: no card to begin, no contract, and billing starts 30 days after your first order
- want a POS, branded mobile apps and AI phone ordering from one company. Owner’s site lists all three
- are comfortable with their pricing: $499 a month flat, or $249 plus 5% on every order
Pricing, side by side
- 0% commission to the restaurant
- Unlimited orders, one plan, no tiers
- No contract and no setup fee
- Free kitchen tablet while you are a customer
- Or $249 a month plus 5% on every order
- Month to month
- Guests pay a 5% order support fee
- As listed on their pricing page, October 2026
Two footnotes on our side. Customers pay a small 5% service fee at checkout (never more than $7.50), and Stripe’s standard card processing, 2.9% + 30¢, comes out of each payment. Neither goes to MasOrder as commission. See the full breakdown on our pricing page.
What it means in practice: the 5% on Owner’s $249 plan grows with your sales. For example, $4,000 a month in online orders adds $200. Their flat $499 plan costs $400 a month more than ours, whatever you sell. Whether their extras are worth that gap is your call, so run it with your own numbers. Plans change, so check their current pricing before you decide.
Features, side by side
Both cover the basics. Owner.com’s column reflects what its own site lists.
| Feature | MasOrder | Owner.com |
|---|---|---|
| Monthly price | $99 flat | $499 flat, or $249 plus 5% per order. Check their current pricing. |
| Commission to the restaurant | 0% | 0% on the $499 plan. 5% on the $249 plan. |
| Fee on your guests | 5% service fee, never more than $7.50 | 5% order support fee |
| Branded online ordering | Yes. Your own ordering site, on a MasOrder address or your domain. | Yes. A restaurant website with direct ordering. |
| Loyalty | Yes. Points on every dollar, redeemed for menu items you choose. | Yes. A points-based program. |
| Email marketing | Yes. Win-back, cart-recovery, holiday and one-off emails, with AI-drafted copy. | Yes. Automated campaigns, including win-backs and holidays. |
| SMS marketing | Coming soon. | Yes. Listed alongside email. |
| Kitchen tablet and printing | Free tablet while you are a customer. Auto-prints to Star and ESC/POS printers (printer not included). | Yes. A kitchen tablet that pairs with a printer. Check their hardware terms. |
| Contract | None. Cancel anytime. | Month to month |
What MasOrder looks like
Your ordering page
Your name, your photos and your menu on your own site, with a rewards sign-in and an Order online button. More on online ordering and rewards.
Your dashboard
The owner app shows today’s orders, earnings and Google rating in one place, with the same numbers as your dashboard. Your customer list builds itself, so email campaigns have someone to send to.
Your kitchen tablet
New orders flash and chime on the tablet, and tickets print on their own. See the kitchen tablet page for the details.
Common questions
- Is MasOrder really $99 a month with no commission?
- Yes. The subscription is a flat $99 and MasOrder takes 0% of your orders. Customers pay a small service fee at checkout (5%, never more than $7.50), and Stripe’s standard card processing applies to each payment. An optional add-on, like Phone Routing, is billed on top only if you ask for it.
- Can I switch from Owner.com to MasOrder?
- Yes. Owner.com’s pricing page lists month-to-month billing, but check your own agreement for how to cancel and who holds your domain. On our side, you can build your menu from a photo of your printed menu, and we set up your ordering site with you.
- Does MasOrder have text-message (SMS) marketing?
- Coming soon. Email campaigns are live today, and text-message campaigns are on the way. We will say so on our site when they ship.
- What do I need for the kitchen tablet and printing?
- The tablet is free while you are on MasOrder and ships set up. For printed tickets you need a Star or ESC/POS thermal printer on your network. The printer itself is not included, and we help you set it up.
Start free. No card, no contract, and billing begins 30 days after your first order.
Written in October 2026 from each company’s public site. Prices and features change, so check Owner.com’s current pricing and features before you decide.