Catering & Events

Catering leads that get written down.

Turn on a catering page on your own site. Customers send the date, the headcount and the details in a form — and every request lands in your Inbox and your email instead of a phone call nobody wrote down.

The request form on your catering page

Shown in your own brand colors.

Why it matters

A phone call disappears. A form doesn’t.

The big questions, asked up front

The date, how many people, and what they want — collected before you ever pick up the phone, so you can price the job instead of chasing the details.

You hear about it the same minute

Every request emails you as it comes in, with the customer set as the reply-to address. Hit reply and you are talking to them.

A real page Google can find

Your catering page lives on your own domain, and once you are live it is listed in the sitemap MasOrder publishes — so a search for catering nearby has somewhere to land.

Where it lands

Every request in one place, details attached.

Your Inbox

Nothing gets lost between shifts.

Catering requests stack up in one Inbox — in your dashboard and in the owner app. Filter to big orders, mark one replied, archive it when the job is closed. You always know which lead still needs an answer.

Alerts

It emails whoever needs to know.

The alert goes to the address you signed up with, plus every address on your alert list — so a manager can catch a Saturday request while you are off. Reply-to is the customer, so answering takes one tap.

Example alert — not a real customer

How it works

Three steps, then it runs itself.

  1. 1

    Flip one switch

    In Settings → Storefront features, turn on the big-order request form. A Catering link appears in your storefront menu and the page goes live.

  2. 2

    Customers fill it out

    Name, phone, email, the date they need it, how many people, and a message. Nothing to install, and no account for them to create.

  3. 3

    You price it and reply

    The request saves to your Inbox and emails you at the same time. Reply by email or call the number they left — MasOrder makes sure you have both.

What's included

Everything included

Part of your plan — no add-on, no extra fee.

Catering page on your own domain or subdomain
Request form: name, phone, email, date, headcount, message
Food Truck Mode adds the event location and the occasion
A Catering link in your storefront menu
Every request saved to your dashboard Inbox
The same Inbox in the owner mobile app
Email alert on every request, reply-to set to the customer
New / replied / archived status on every lead
Bot trap and rate limits on the public form
One toggle to turn the page on or off
Common questions

Owners usually ask

Does MasOrder quote the job or take the payment?
No — and that is deliberate. This is a request form: it captures the lead and puts it in front of you. You price the job and answer the way you always have. What changes is that the date, the headcount and the message are written down and searchable instead of living on the back of a ticket.
What does the customer actually see?
Your catering page — your logo, your brand colors, and the same header as the rest of your site — and then the form. Underneath it sits an Order online button back to your menu, so a catering visit can still turn into dinner tonight.
Where do the requests show up?
In your dashboard Inbox and in the owner app, where you can filter to big orders, and in your email at the same time. Each one keeps the date, the headcount and the message, and you can mark it replied or archive it when the job is done.
Will spam fill up my Inbox?
The form carries a hidden bot trap, a length cap on every field, and rate limits per visitor and per restaurant — so a script cannot bury the real leads underneath it.
Can I turn it off?
Any time. One toggle hides the page and the Catering link. Requests you already received stay in your Inbox.
Works together with